Lackadaisical attitude by business owner irks customers
You can call it sabotage, rivalry action, or callousness (or lackadaisical).
Business owners who don’t put thoughts into maintaining its web presence can only display its lack of professionalism. The trait is a letdown to potential customers.
Get professional help or web development platforms
A business should hire only professionals to maintain its website. If not, at least get an IT-competent staff to subscribe to web development platforms such as WordPress, Wix or GoDaddy to maintain their website!
Unsecured website is a threat to customers
Alas, their inaptitude can cause harm to customers/visitors who visit their website (Fig. 1-2).
Those with anti-virus will pick up the threat and render their website useless (Fig. 3).
Site can’t be reached. Conversion funnel is nil.
If businesses such as UTOC (Singapore) Pte Ltd can’t be bothered with its web security, it can only expect zero customer from CONVERSION FUNNEL attributed to website presence.